I love this...

Customer: “My internet is not working.”
Me: “I can help you with that. Are the lights on your modem lit?”
Customer: “Yes.”
Me: “Good, is the one labeled ‘online’ blinking?”
Customer: “I don’t have a light like that, but it does have the time.”
Me: “The…time?”
Customer: “Yes, and there’s a button labeled snooze!”

Read more at my new fav website Not Always Right.